Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

2. How We Use Cookies

Lucent Passage uses cookies for various purposes:

• To remember your preferences and settings
• To improve website functionality and performance
• To analyze website traffic and user behavior
• To provide personalized content and offers
• To remember items in your booking cart

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as page navigation, access to secure areas, and remembering your cookie preferences. The website cannot function properly without these cookies.

3.2 Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit and if you encounter any errors. This helps us improve our website performance and user experience.

3.3 Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

3.4 Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

4. Third-Party Cookies

We may also use third-party services that place cookies on your device:

• Social Media: Facebook, Instagram, Twitter integration
• Maps: Google Maps for location services
• Analytics: Website performance analysis (anonymized data only)

5. Cookie Duration

5.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for essential website functions during your browsing session.

5.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences across multiple visits to our website.

6. Managing Your Cookie Preferences

You have several options to manage cookies:

6.1 Cookie Settings

You can manage your cookie preferences using our cookie banner when you first visit our website, or by clicking the button below.

6.2 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Privacy, search, and services > Cookies

7. Impact of Disabling Cookies

If you disable cookies, some features of our website may not function properly:

• Your preferences will not be remembered
• The booking process may not work correctly
• You may see repeated cookie banners
• Personalized content will not be available

8. Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.

9. Contact Us

If you have any questions about our use of cookies or this policy, please contact us:

10. Your Rights

Under applicable data protection laws, you have the right to:

• Be informed about our cookie practices
• Give or withdraw consent for non-essential cookies
• Access information about cookies stored on your device
• Request deletion of cookies (where technically possible)